What Syllatrex customers are saying…
Syllatrex came highly recommended to us for a project to change from a Peachtree accounting system to QuickBooks Enterprise. At first, we thought that we could handle the task on our own but quickly realized that we needed professional help to complete the task accurately.
We provided the data to Syllatrex and Mickey, Mike and staff provided guidance and expertise that allowed us to begin our using QuickBooks program weeks ahead of what we would have done on our own. Their friendly and knowledgeable staff made our transition almost seamless.
We explained what we wanted to accomplish and they did it correctly the first time, sooner than we anticipated and at the agreed upon cost. There were no hidden fees or charges and they never used excuses to dismiss something at any point during the engagement.
I will continue to highly recommend Syllatrex to colleagues for assistance with their software solutions.
CFO, Connecticut Mobility Company
I would definitely recommend Syllatrex. The staff is extremely knowledgeable and professional. They have provided ECC with excellent support and service over the years.
Electric Cable Manufacturing Connecticut Company
For years, our small business has relied upon Syllatrex to provide offsite IT support and knowledgeable software support. This support has allowed us to concentrate on growing and running our business without the need or expense of onsite IT staff.
When we were ready to explore new software to support a new segment of our business, Syllatrex worked with us to understand our needs and provided access to new software, while we were in the testing phase of this new business segment.
Our company has worked with Syllatrex for over twenty years. They offer the combination of long term experience along with updated and knowledgeable staff.
S.G. Inventory/Distribution Connecticut Company
Syllatrex has been instrumental in getting us to the next level in our business by deploying QuickBooks Enterprise Solutions – Manufacturing and Wholesale. They have helped us simplify, consolidate and keep on the cutting edge of QuickBooks. Syllatrex helped us correct and simplify our internal systems.
Syllatrex migrated us from Epicor to Enterprise Solutions – Manufacturing and Wholesale in 2013 and have maintained us every year since. Most recently, in 2017 Syllatrex successfully saved us money by taking us from full service online payroll to enhanced payroll on QB desktop. During this transition, Michaela was very supportive and knowledgeable. Michaela diligently walked us through every step of the way not missing a beat. With Michaela’s help we were able to improve and restructure some of our accounting functions which ultimately streamlined our process and saved us a lot of time.
I would recommend them to anyone. We have never had any second thoughts. We only have had surprise on how fast their team comprehends what we want to do and collaborates with us to meet our goals and enhance our productivity. We are impressed by the way they’re able to identify better ways to utilize the software to make our business more efficient.
DB and EG, Bidwell Industrial Group, Inc.
Maintaining our server and backups was always a daunting task for us. We didn’t realize how ineffective our process was until it failed us. After losing a substantial amount of data, Syllatrex was there to help us pick up the pieces. Mickey, Shawn, and Mike stepped in and helped us get back on our feet, while also finding a more efficient and cost-effective way to back up our data. Syllatrex has been our go-to resource for anything IT related ever since! Shawn is an incredible resource, working both remotely and in person to fix any IT related issues. He is incredibly thorough, solving issues related to programs we’ve purchased through Syllatrex, and even those which we haven’t. We know we are in good hands with Shawn’s help. We are currently in the process of researching new software to replace our current software. Mickey has been an invaluable resource, really taking the time to understand the nature of our business and how we are currently using our software in an effort to find the best, most economically feasible option. Mike has been there every step of the way, scheduling appointments, frequently checking in to ensure that we are satisfied, and always eager to help in any way to ensure Syllatrex is meeting our expectations. We’ve put complete trust in these three, and in Syllatrex as a whole, and would recommend them without hesitation. Thank you Syllatrex for everything you do and will continue to do for us!
Bob Fountain, EFC Wesco
“The IT Team at Syllatrex lead by the pioneer in the field, Mickey, is the most natural choice for any business who strives for success.”
Connecticut Construction Company
All of you at Syllatex have been great! We were originally referred to you by Peachtree/Sage accounting. We were using the program and needed to update as we had an old version that the company would no longer support. I am computer stupid as you all know. So I asked them if they could recommend a local company that could help us. I can use the program to do what I have to do, but when it comes to updates etc. I need help. Your staff has updated our program many times and supports the program when I have problems and questions.
Your company has also updated all our computers and network in our office. You have updated our backup system for our computer information. When we have any computer problems even if it is not our Sage program your staff has been there to help us. Sometimes the help is over the phone, remotely, or on site. You do it all.
I believe we have been using Syllatrex since 2006. Your company has helped us greatly! As you know, you can’t live with or without computers. And when something goes wrong we need someone to call.
I would highly recommend Syllatrex to others.
Thank you for your years of supporting us!
Connecticut Oil Company
Syllatrex has helped our company customize the software for our specific needs. After completion of that they taught us how to use it in person and printed out “how to” sheets for guidance. Most importantly they have been accessible whenever needed.
As previously stated we needed our software customized for apartment rentals. They also helped making our recurring transactions easier by showing us how to set them up, setting up template letters that go out monthly, and reporting made simple. Such a time saver!!!
On one unfortunate Friday, payroll day, our system crashed! Colleen tried to remedy the situation remotely, however, was unable. She then promptly reached out to Shawn, IT guy, and he then remarkably dropped everything and got us up and running within the hour!!!! We love Syllatrex!
We are very satisfied with the service Syllatrex offers.
Connecticut Property Management Company
Utilizing Syllatrex for upgrades and implementations to accounting and manufacturing software has allowed us to focus on core business activities and rely on expertise in an area, where frankly, we do not have that expertise in house.
Syllatrex assisted in the implementation of the Misys manufacturing system and link into Peachtree, population of data from Peachtree into Misys, ongoing troubleshooting within Misys, implementation of Peachtree and all subsequent upgrades to Peachtree and the design and implementation of Crystal reports.
The end product of Syllatrex support and system implementations is always of high quality and accurate.
Stephen C. Stachelek, Chief Financial Officer, Norpaco Gourmet Foods
Shawn was fantastic to work with, and as a business owner, I wanted to let you know that I appreciate his promptness, professionalism, and knowledge.
Jeffrey Cohen, VP, Image Works LLC