Meet the Staff
Mike General Manager
Mike came to Syllatrex in 2010 after a prior relationship was established as a Syllatrex customer at the Aerospace firm he worked at for 30 years. As the GM, Mike oversees all manner/aspects of the operation at Syllatrex. Mike attended college at UConn, Storrs and enjoys golfing and is an avid UConn men’s and women’s basketball fan: Go Huskies!
Michaela Founder, CEO
Michaela, or as we all know her, Mickey founded Syllatrex in 1983 after working in the insurance industry for several years. Mickey is the master of all, and in her recent years begun to focus on the creative and technical side of the Syllatrex business and also directing new technology research and development. Mickey went to UConn Storrs for her undergraduate degree and her Master’s Degree from RPI in computer science and has an MBA in finance from the University of Hartford. In her spare time, Mickey spends time with her numerous nephews and nieces and enjoys travelling with her family.
Colleen Office Manager
Colleen came to Syllatrex in 1988. Colleen is the Wizard to Syllatrex’ Oz. As Office Manager, Colleen is the key “behind the scenes” player, specializing in Payroll, AP/AR, Servicing Sage software clients. In her down time, Colleen is an excellent “Mamo” (grandma) to her beautiful grandson Sawyer and enjoys camping with her husband Tom of over 35 years.
Mary Senior QB consultant
Mary came to Syllatrex in 2015, after being a client of Syllatrex for many years. As Syllatrex senior QB consultant, Mary has a keen knowledge in QB Enterprise, P.O.S., Payroll, and Merchant Services. Mary retired from her 3 successful businesses and came to Syllatrex with a wealth of knowledge that she brings to every task from day to day. In her down time, Mary is active in breeding, raising, training, and showing her beautiful Golden Retrievers.
Shawn IT Consultant
Shawn came to Syllatrex in 2011 from his former employer. Shawn is responsible for all company IT along with assisting in installation and service for all Syllatrex Hardware and services. Shawn graduated from Porter and Chester Institute in 2011. When he is not working, he is an avid video gamer and enjoys traveling.
Federico Small Business Software Consultant
Federico came to Syllatrex in 2015, and after interning here for his senior credit, stayed on after graduation as a full time employee. Federico assists with install and troubleshooting of QB software and third party add-ons. Before Syllatrex, Federico showed his ambition by working his way up from dish washer to the manager of a chain restaurant before graduation from Eastern Connecticut State University. When not at work, Federico enjoys golfing and Italian cooking.
Jenessa Sales Support Specialist
Jenessa is the newest member of the Syllatrex staff and specializes in social media output and sales. She came here after being a stay at home mother for many years, and when not working, she enjoys spending time with her family and traveling.